finally..all is not lost :) hopefully...

Dear Mr. Melvin,

I refer to your feedback written to us pertaining to your claim
on the telephone bills during the delay on our flight MH005 1 February
2007.

Appreciate if you could let us know your contact number
in order for us to be in touch with you regarding the matter above.

Thank you.

Yours sincerely,
for Malaysia Airlines

Tengku Zuraya Tengku Yaccob
Customer Response Department